1. What is Max Bee Global?

Max Bee Global is an online platform dedicated to showcasing and selling exquisite Indian handmade handicrafts. We collaborate with skilled artisans to bring you a wide range of unique and culturally rich products. Please be rest assured we do operate on EBay and amazon as well. You may shop from there also on regular pries .

2. Are the products truly handmade?

Yes, all our products are carefully handcrafted by skilled artisans. We take pride in promoting traditional crafting techniques and supporting artisans from different communities.

3. How do I place an order?

Placing an order is simple! Just follow these steps:

  • Browse our collection and click on the product you like.
  • Select any customization options if available (e.g., size, color).
  • Click the "Add to Cart" button.
  • Review your cart and proceed to checkout.
  • Provide shipping and payment information.
  • Confirm your order. You'll receive an order confirmation via email.

4. What payment methods do you accept?

We accept major credit/debit cards and PayPal for online payments. Your transactions are secure and encrypted to ensure your financial information is protected.

5. What are your shipping options and rates?

We offer various shipping options based on your location. Shipping rates may vary depending on the destination and the weight of your order. You can view the shipping options and rates during the checkout process before confirming your order.

6. How long does shipping usually take?

Shipping times can vary depending on your location and the specific product. Generally, orders are processed within 2 business days, and delivery takes approximately 12 - 18 days in Standard shipping and . You'll receive a tracking number once your order is shipped.

7. Do you offer international shipping?

Yes, we offer international shipping to many countries. During checkout, you'll be able to select your country, and available shipping options will be displayed.

8. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact our customer support within 30 days of receiving your order. We'll guide you through the return or exchange process. Please note that personalized or customized items may have different return policies. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

9. Are the colors of products accurate to what I see on my screen?

While we strive to display accurate product images, colors may appear slightly different due to variations in monitor settings , lighting conditions and due to natural stone pattern variations.

10. How can I get in touch with your customer support?

You can reach our friendly customer support team through the "Contact Us" page on our website chat option or you can email us at Contact@maxbeeglobal.com. We're here to assist you with any questions or concerns you might have.